Frequently asked questions


01.

What is PodcastOne Australia?

PodcastOne Australia is the leading premium commercial podcast network. Here you'll find a wide range of podcasts, by some of Australia’s most well-known and trusted hosts, to help you stay entertained, informed and educated.


02.

What happened to my previous PodcastOne account?

This new version of PodcastOne has a brand new experience designed to help you enjoy all of your existing favourite content as well as discovering some great new podcasts. In order to get the best from this experience you need to re-register to go through the on-boarding process.


03.

Is PodcastOne Australia free?

Absolutely! We do not charge you anything to access any of our content.


04.

How do I listen to PodcastOne Australia podcasts?

To get started simply go to the App Store or Google Play Store to download the app for your device: iOS: https://apps.apple.com/au/app/podcastone-australia/id1462845202 Android: https://play.google.com/store/apps/details?id=au.com.podcastoneaustralia You can also listen on our website: https://podcastoneaustralia.com.au


05.

What is My Daily Feed?

Your Daily Feed is your app home page where you can easily see the next unplayed episode for all of your favourite podcasts. It allows you to choose any episode from the list, you can listen to them all as a single continuous stream, or you can sort your play queue into a different order to suit your listening needs.


06.

Can I download episodes to listen offline?

Yes, you can download episodes on both the iOS and Android apps. To download an episode, tap the 3 dot menu next to an episode either in your Daily Feed, Library or episodes listing on the show page and select ‘Download episode’. You can find and play all of your downloaded episodes in your Library. You can also delete downloaded episodes by tapping on the 3 dot menu next to the episode.


07.

How do I change my password or other account details?

You can make changes to your personal details or reset your password by going to the Account page. There are also a number of settings to help you manage your downloads and data usage more effectively.


08.

What if I need additional help?

If you have any questions or suggestions on how we can improve our app, please select the Contact form on the Account page or on our website: https://www.podcastoneaustralia.com.au/contact-us